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Simplifying Global Mobility

When Roland Berger set out to strengthen their hiring operations in the UK and across Europe, it faced fragmented processes and poor visibility. With Localyze, they were able to simplify case management, centralize communication, and deliver a better employee experience - fast.

We spoke to Rina Kutlesi, Senior Specialist, HR at Roland Berger, to learn more about how Localyze helped Roland Berger streamline their relocations, visa renewals, settlement (ILR) and business trips.

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Roland Berger simplified immigration processes and gained visibility over their global mobility pipeline with Localyze

Roland Berger is a leading global management consultancy known for delivering high-impact strategic solutions across industries. With a strong focus on international growth and top-tier talent, the firm’s UK operations are increasingly supported by cross-border hires and mobile talent. 

As their global mobility needs expanded - with multiple stakeholders and growing case volumes - they needed a streamlined, reliable solution to manage immigration, visa renewals, business trips, and long-term relocations. Most importantly, they needed to ensure a seamless and professional experience for their people, without placing additional burden on their HR team.

The challenge

Before partnering with Localyze, Roland Berger managed global mobility through an external legal firm. The whole process was very manual, relying heavily on email, and lacked clarity on points of contact, which resulted in an unsatisfying cost-to-service ratio.

Key challenges included:

  • Fragmented communication and document handling
  • Uncertainty around case status and accountability
  • Time lost chasing updates

The team needed a central platform for oversight, particularly with the range of cases they were managing - from relocations, to business trips, workations, and settlements.

Results that Matter

The Localyze platform provided the visibility, transparency, and control Roland Berger was missing. Within weeks of onboarding, the team saw real results. Their favourite features included:

  • Centralized pipeline for all ongoing and completed cases
  • Real-time messaging functionality within each case
  • Clearly assigned case managers, ensuring ownership and faster responses
  • Workation support and value-adds beyond core visa cases.

Their Customer Success Manager Tara and case managers Humza and Sara became integral partners in driving efficiency and trust.

The results

World

39+ cases

With a focus on business trips, visa renewals & changes, settlement (ILR), and full relocation & visa support.

 

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Faster time to hire

Higher approval rates for visa applications, resulting in stronger recruitment outcomes for global roles.

 

 

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4.5/5 Ave. CSAT

Talent scores over the last 6 months.

 

Looking to handle relocations at scale? 

Book a demo to find out how Localyze can help.

 

"What I enjoy most is how easy the platform is to use - it makes tracking progress simple and stress-free. On top of that, the team is incredible - always supportive, responsive, and a real pleasure to work with".

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Rina Kutlesi, Senior Specialist - HR, Roland Berger