---
title: More relocations, less admin | Personio Case Study
description: How Personio uses Localyze's expertise and platform to keep up with employee demand.
image: https://get.localyze.com/hubfs/Personio_Case_Study_Organic_1200x628_1.png
---
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# More relocations, less admin
How Personio uses Localyze's expertise and platform to keep up with employee demand.
[Watch now](https://get.localyze.com/case-study-personio#hs_cos_wrapper_dnd_area-module-9_)
## Supporting business growth with international relocations
Personio helps HR teams focus less on admin and more on people. While experiencing rapid growth, they looked to apply the same philosophy to their People Operations.
## The challenge
Supporting hundreds of relocations across Europe and to a new office in New York, Personio’s Global Mobility team needed more local expertise to handle the growing workload. Their objectives were:
- Streamline immigration bureaucracy to several locations
- Remove distractions and setbacks from the employee experience
- Support the company’s growth through shorter hiring times for international talent
## Localyze's solution
Localyze helped Personio reach each goal with a unique blend of tech and human touch. Three benefits in particular that stood out for Personio were:
- Extensive visa knowledge covering their countries of operation
- Intuitive tech that reduces admin and gives Personio’s teams visibility over timelines and workload trends
- Bespoke guidance from in-house immigration experts putting talent at ease
## The results
## 
## 400+
## talent cases
Personio addressed the mobility needs of more than 400 individuals with Localyze.
## 
## 90%
## satisfaction rate
Employee satisfaction scores jumped from 44% to a consistent 90% quarter over quarter.
## 
## 1-2 months
## to hire talent
Personio halved its hiring timelines for international talent.
## Looking to handle relocations at scale?
### Book a demo to find out how Localyze can help.
*"As we’ve opened up new offices, we’ve partnered with Localyze for new locations. We know we can trust in the relationship, because they have the expertise.”*
Reece Procter, Global Mobility Lead - People Operations at Personio
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"transcript" : "I'm Reece Procter, and I work at Personio where I'm the team lead for Global Mobility. We have offices in Germany, Amsterdam, Ireland, the UK, Spain, and the USA now, and we've been relocating people to all of those locations. So, we don't have the local expertise in-house to deal with visa and immigration challenges, particularly in all of our locations. Having partners and relationship managers in each of those countries who are experts and familiar with the processes is hugely important for us. It means that we know we have a trusted partner who will support the individual through the paperwork and through the tough part of the process, which is getting the right visa. And we can focus on the wider experience for the employees as well. So, it allows us to do that, and it allows us to do it at scale as well because we've been growing very rapidly, and we don't have the capacity to manage all of the cases that we look after. We chose Localyze as a partner because they have both the technology and a human being on the other side of the technology to provide the experience that we want for our employees. Prior to partnering with Localyze, we had employees who were not comfortable with their visa and immigration experience. They were distracted, so they had obligations outside of the workplace that were distracting them. They weren't comfortable with their housing, with the visa and immigration paperwork. But since investing in the relationship, we have employees who are coming and landing in a country far more comfortable, far more settled, far more sure about what's going on in the process, which means they're able to get settled in the office quickly and get focused on their job more quickly, making them more efficient. When we used a previous provider, our satisfaction score was somewhere around 44% for employee satisfaction for those who had relocated. It's now consistently over 90% on a quarterly basis and has been growing, so that's a huge improvement as well. As we've partnered in different locations and come to agreements with understanding how visas and immigration work, we've got our hiring timelines down. So we've really reduced the timelines to get those visas in different locations. What would have taken 3 months or 4 months before is now taking us 1 or 2 months. That has had a massive impact on the business as well and getting the right people in as quickly as possible. It's great to pull metrics and data off to see exactly where people are in the timeline. It helps us to track both at scale what we've achieved as a Global Mobility team but also drill down into any specific case and see exactly where we are in the process so we have an overview of what's going on in our workload. As we've opened up new offices, we've partnered with Localyze in new locations because we know we can trust in the relationship. We know that they have the expertise. We're comfortable using the platform. We know what is going to involve for the employees so we know we can offer a similar experience regardless of where somebody's moving. So as we've expanded and grown into new locations, it's great to have that partnership behind us.",
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