Skip to content

Case study: Delivery Hero

How Delivery Hero offers relocating employees meaningful immigration support with Localyze.

Delivery Hero

Managing international mobility

Delivery Hero is a multinational online food ordering and delivery business based in Berlin, Germany. They reached out to Localyze to help relocate all international hires headed to their HQ.

The challenge

With employees from over 100 different nationalities, the company had to find a way to balance international volume hiring with meaningful  interactions. Their objectives were: 

  • Support numerous relocations simultaneously without losing sight of the talent experience
  • Provide meaningful 1-to-1 service and support for inbound hires' arrival and onboarding
  • Tackle varied immigration hurdles that German visas raise for different nationalities

Localyze's solution

Localyze has taken over all immigration cases for Delivery Hero's new hires headed to Germany, handling the process from end to end, with greater speed than previous providers. Benefits that stood out for Delivery Hero were: 

  • Hit the ground running for the company with a collaborative approach to the team's objectives
  • Offered a centralized digital platform to manage all relocation cases in one place
  • Combined tech solution with 1-on-1 customer support for relocating employees

The results

clock

260+

talent cases

 

World

40

countries 

 

heart

4.9/5

CSAT score

 

Looking to handle relocations at scale? 

Book a demo to find out how Localyze can help.

 

"Localyze really hit the ground running for us. They were very collaborative, friendly, and supportive of our needs from the very beginning. So from day one, it was all very much in the bag. We moved forward very quickly together."

Mask group (3)

Lorna Ather, Global Mobility & Travel Management at Delivery Hero